Yahoo! Events

Powered by:

The Effective Supervisor

Map showing Manukau Institute of Technology, Otara

Sorry this event has been and gone

When:

  • Mon 3 Sep ’12, 8:30am – 4:30pm

Where:

Manukau Institute of Technology, Otara, 50 Alexander Crescent, East Tamaki Show map

Restrictions:

All Ages

Tickets:

  • General Admission: $448.50

This course forms one of several courses offered which collectively provide essential basic business skills for owner/managers of SMEs.

Content
Fundamentals of people management
- The role of the supervisor
- Management theory
- Management roles and responsibilities

Manager characteristics:
- Communication style
- Relationship management
- Being firm but fair
- When to manage, when to lead
- Developing leaders in your team

Managing staff:
- Brief catch ups vs. set meetings to review performance
- Addressing issues and reinforcing good work with staff
- Subjective vs. objective reporting
- Performance management and disciplinary processes

Managing the team:
- Having objectives and creating the plan
- Team culture by design or osmosis
- Running team meetings
- Building a positive working environment
- Being a colleague but remaining the manager

Relevant legislation:
- OSH
- Employment Relations Act
- Taxation

At the end of this MIT Business Course for SMEs, you will:
- Understand the role of the supervisor/manager
- Know the behaviour traits of effective supervisors and team managers
- Have techniques to manage staff performance and development
- Have proven team management techniques
- Understand the legislative environment

Training style:
- Presented by industry expert
- Real-life case studies
- Group discussion
- Action planning for your business with in-class feedback
- Post-course follow-up

Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz

Yahoo New Zealand Entertainment Top Stories 

Yahoo New Zealand Entertainment Top Stories

Related Events

Sponsored Links

How to get your Event listed

To have your Event appear on Yahoo! Events, go to www.eventfinder.co.nz who supply the event listings for this site.

Click here to add your Event now!
Powered by: